Payments cannot be made using international bank accounts.
Yardi Payment Processing US can only accept ACH or Check payments from US bank accounts. However, we are able to accept credit card payments from international cards so long as they are set up for US currency. Please direct these tenants to pay by card. If they need to confirm it can be processed for US currency they should reach out to their card issuer.
When adding the card, the payer will need to select the card’s country of origin from the Country drop down on the Billing Address screen. This allows the system to properly identify the international card. If the card’s country of origin and the payer’s billing address do not much (such as an international card but a US billing address) then it could not be added to our system.