Resident Payments

Recurring Payment Failure
You can view notifications sent to residents (or prospects) and see whether they opened the email or not.    In this instance, we had a resident state that...
Thu, 6 Jul, 2023 at 9:53 AM
Resident Payment Failure
PAYMENT ACTIVITY REPORT The payment activity report may help you determine the reasons the payment is failing. Directions In Site Manager, select Rep...
Fri, 7 Jul, 2023 at 8:59 AM
Adding Bank Account to Portal
The multi-day process of entering the bank account information, waiting for a deposit to post, then logging back in to verify the account is over.   Yardi...
Thu, 7 Dec, 2023 at 11:31 AM
Resident Can't Add Debit Card
When an issuer (bank, financial institution) creates a debit card for a customer, that card is tied directly to an account with an issuer.  If a residen...
Tue, 20 Feb, 2024 at 11:41 AM
Payments from Foreign Banks
Payments cannot be made using international bank accounts.   Yardi Payment Processing US can only accept ACH or Check payments from US bank accounts. Howe...
Thu, 7 Mar, 2024 at 1:07 PM