CRM Application Issues
Is the applicant having trouble signing the application? Check for digits and symbols added where they shouldn’t be (example: periods, commas, extensions ...
Thu, 16 Jan, 2025 at 9:33 AM
You can remove the additional applicants from the Leasing Dashboard in Site Manager, see screenshot below. Go into Rent Cafe Site Manager and search for...
Fri, 7 Jul, 2023 at 9:07 AM
If the website is down, you need to report that to the IT Helpdesk, helpdesk@equuspartners.com. You can direct anyone who wishes to apply and any resid...
Fri, 7 Apr, 2023 at 9:19 AM
Do not report this unless all applicants aren't receiving the link. PET SCREENING The applicant should check for donotreply@petscreening.com; it co...
Thu, 16 Jan, 2025 at 9:41 AM
When someone states they are not receiving emails about a subject (forgot password, payment issues, etc.), you must first check Email Analytics and enter th...
Mon, 18 Nov, 2024 at 7:50 AM
Che ck the application; the applicant may have indicated they would supply their own screening report and when they state they will do that, the application...
Mon, 10 Feb, 2025 at 1:28 PM