You can go into Pet Screening and search for the applicant/resident.  Once you locate the person, click on the profile

where you will be able to review all of the communication to see what has transpired between the person and PetScreening to fully understand the current status and why it may be taking so long.  


If you have questions about it, please contact our rep, Michael Davis, michael.davis@petscreening.com and support@petscreening.com